The following are the high-level course contents to achieve a 360 degree successful Retail Selling.

The training content will be customized and delivered to Salespersons, Sales Managers, and Senior Management Teams

The Training will be supplemented with lots of lively examples and case studies, references, and personal experiences to suit the demand of the learners.

  • Retail Management and its benefits
  • Retail Selling Process
  • Classification and the attributes of Retailing Concept
  • Retail Strategy Planning
  • Standard Operating Procedure (SOP’s) of Retail
  • Understanding the Franchising model
  • Concept of Merchandising and Visual Merchandising
  • Design and POP importance and execution in retail sales
  • 5 basic steps to follow in Retailing
  • Customer Relationship Management
  • Private Label and the process of Creation
  • Success in Retailing and Closing Sales
  • Discount handling
  • Objection handling
  • Closing a Sales Successfully
  • How to make the customer a repeat customer